At Gold365, we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services or access our website. By using Gold365, you agree to the practices described below.
Information We Collect
1. Personal Information
Some of the personal details we may collect upon registration or interaction with our services include your:
- Name
- E-mail address
- Cellphone number
- Details for payment
The said data is gathered for account creation, payment processing, or if providing enough customer support.
2. Usage Data
Some of the information we automatically collect about your interactions with our website and app is:
- IP address
- Browser type and version
- Pages visited and time spent
- Device and operating system details
Such information helps us in our pursuit of better performance and security and, in general, to build a more comfortable experience for users.
How We Use Your Information
- Account Management It refers to setting up and maintaining your betting account and allowing deposits or withdrawals and granting customer service.
- Personalization People do this with your consent to improve your experience, suggest services, and promote offers.
- Communication Sharing updates on your account and services changes and providing information on promotions or other important announcements.
- Security To detect cases of fraud, criminal activity, unauthorised access, and other unlawful acts.
Sharing Your Information
Gold365 never sells, rents, or trades your personal information to third parties. Your information may be, however, shared under certain situations:
- Service Providers — Third parties that provide services of technical support, payment processing, or customer service may receive your information.
- Legal Requirements — Your information may be forwarded in order to comply with laws, regulations, or orders from courts.
- Data Security: We employ encryption and security measures to keep your information from unauthorized access, alteration, or misuse. However, we cannot guarantee complete security over the internet because no means of online transmission or storage is 100% secure.
Your Rights
- You, as a user of Gold365, have the following rights:
- Access — To request to know the details of the personal data we hold about you.
- Correction — To be able to ask for updates or corrections of inaccurate or incomplete information.
- Deletion — To request the erasure of your data compliant with legal obligations.
- Opt-Out – Unsubscribe from marketing communications at any time.
Cookies
Gold365 sets cookies to improve traditional, store preferences, and offer personalized experience. Cookies are small files stored in the user’s device and can be disabled from within the browser’s configuration if one chooses not to allow them.
Changes to This Policy
Changes in this Privacy Policy might occur from time to time, depending upon changes in law and regulations and business practices. Whenever updates are made, they will appear on this page, and your continued use of our services shall signify that you have accepted such changes.
Contact Us
If you would like to ask us any questions or express any concerns about this Privacy Policy, please do so through our support team, which can be reached by one-of-a-kind methods through the Gold365 website or the app.